Return & Exchange Policy

  • 1

    Return requests can be submitted within 14 days, in accordance with the store policy, provided the item is in its original condition and has no traces of perfume or makeup.

  • 2

    Your request will be reviewed, and we will contact you to confirm the next steps.

  • 3

    Refunds are issued to the same card used for payment via a bank refund, subject to the bank's procedures.

  • 4

    The customer is responsible for return or exchange delivery fees, starting from KWD 2 depending on the area.