Privacy policy

Privacy policy

MEMA Outlet — Not Your Regular Outlet.

Last updated: September 1, 2026

At MEMA Outlet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or making a purchase through it.

1. Information We Collect

When you use the MEMA Outlet website or complete a purchase, we may collect certain information necessary to provide our services, including:

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Order information and purchased products
  • Payment information necessary to complete the purchase
Note: We do not store your bank card details directly on our systems; payment processing is handled through licensed electronic payment service providers.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Processing and confirming your orders
  • Preparing and delivering orders
  • Communicating with you about your order or any related updates
  • Providing customer service and support
  • Improving the shopping experience and the website
  • Processing returns and exchanges in accordance with our policies
  • Sending marketing offers and updates, only with your consent or as permitted by law

3. Sharing Information

We do not sell or rent your personal information to any party.

Only the necessary information may be shared with parties that help us operate our services, such as:

  • Delivery and shipping companies, to deliver your order
  • Electronic payment service providers, to complete payment transactions
  • Technical service providers who help operate the website and process orders

The information shared is limited to what is necessary to carry out the requested service.

4. Protecting Your Information

We take appropriate measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure, so we recommend taking necessary precautions when using the internet.

5. Cookies

The MEMA Outlet website may use cookies to improve site performance and facilitate the browsing experience, such as remembering some of your preferences and helping us understand how visitors use the site.

You can control cookies through your browser settings, and disabling them may affect some site functionality.

6. External Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of these sites, and we recommend reviewing their privacy policies before providing any personal information.

7. Your Rights

You may contact us to inquire about the personal information we hold about you, or to request its update or correction, or to inquire about how it is used, in accordance with the applicable laws and regulations in the State of Kuwait.

8. Updating the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page along with a revised "last updated" date.

9. Contact Us

If you have any questions or inquiries regarding this Privacy Policy or how your personal information is used, you can contact us through the contact details available on the MEMA Outlet website.

MEMA Outlet Not Your Regular Outlet.